FindaProperty.com Website FAQs

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FindaProperty.com is a leading property web-site with a comprehensive search facility for house-hunters to find a home – both sales and rentals. Also on the site, you will find independent editorial on the housing market, guides on different aspects of the buying, selling and renting processes, plus local information. This includes council tax rates, school tables, crime rates, comments from people living in each area and in-depth guidebooks and photo albums to give a general feel for an area. Launched in 1997, FindaProperty.com now publishes the details of 790,393 properties to buy or rent from over 10,902 different agent offices. FindaProperty.com attracts over 2.8 million unique visitors generating 120 million page impressions a month. In November 2004 FindaProperty.com was acquired by Associated Newspapers, the publishers of The Daily Mail, The Mail on Sunday and Metro.

FindaProperty.com is not an estate agency. We are a property portal which allows estate and letting agents to advertise their properties.

FindaProperty.com covers both UK and overseas markets.

You may register with FindaProperty.com using the "my FindaProperty" facility which appears at the top right hand corner of each page. To register simply click the Register button and fill in the registration details. This will enable you to view your saved property shortlist; view and amend saved searches; set up, amend or cancel email alerts; and view and amend the details you have entered on the site.

When you try to log in, you will be offered a password reminder option. All you need to do is add in your email address and your password will be emailed to you.

This can be done easily in the My FindaProperty area of the site. Access through the My FindaProperty button in the top right hand corner of the site, and go to the tab "Personal Details" This is where you can monitor, update and amend all your information.

You can do this once you reach a search results page, by adding new search criteria and clicking "Save My Search". You can also do this in My FindaProperty – select the "Searches and Alerts" tab, and then select the search you wish to amend, and then click on "Amend My Search" button. You are also able to delete saved searches from the same area by selecting the search you wish to delete and then clicking "Delete".

Select the estate agent tab from the top of the main page and then search for the agent using the alphabetical listing. If you select this tab when you have already selected a region on the site then the results you see will be for this region only. On these pages the agent listings are in order of the number of properties they are advertising on the site. If you do this from the home page or at the county level then you will see a full A-Z listing of all agents who advertise on the site.

Using the "Refine My Search" box on the left hand side of the search results page, you are able to refine your search to cover a larger area, or to alter the price, bedroom etc criteria you have selected. Alternatively you can use this box to save your search criteria and register for email alerts. This will enable us to email properties which match your criteria as they come onto the site.

FindaProperty.com encourages all our agents to provide as many details and photos as possible on the site. However, sometimes an agent wishes to place the property on the site as soon as they are instructed on it and they don"t always have all the information. In these instances the properties may display with the "awaiting photo from agent" icon. If you feel that a property doesn"t have as much information as you would like, please mention this to the agent when you contact them to encourage them to add more information in the future.

You can search by using either the Quick Search or Refine My Search box on the left hand side of the page. Refine My Search will show when you reach a property listings page – at this stage you can add more details to your search, broaden your area, specify a particular type of property, for example new homes or waterside. You can also Save Your Search at this stage. If you choose this option you will be asked to register your details, and your search will then be available in the My FindaProperty area of the site regardless of which computer you are using. You can save multiple searches, and will also be given the opportunity of registering for email alerts on these searches to alert you when new properties come on to the site which match your criteria. These can all be managed through the My FindaProperty area of the site. Alternatively, you are able to search by area using the list and map drill-downs on each page.

The radius for searches on FindaProperty.com is measured from the central point of your original search. The central point is defined as the middle point between the furthest North, South, East and West points. All searches which increase the radius do so from the central point by the distance specified, and will always include the original search area.

The most common reason for this is misspellings. Double check your location to make sure you spelt the place name or entered the postcode correctly. Alternatively try searching using the maps or drill down lists to see if you can find the area you are searching for.

You can save a property by clicking "shortlist" which can be done from either a property search results page, or from a property details page. In order for your properties to remain on your shortlist after you close your browser you will need to register your details which will create a My FindaProperty area on the site. This is where you can manage your properties, and have the ability to save additional searches, set up and manage any email alerts. To review your saved properties click on the saved properties icon in the top right hand corner of any page where you will be asked to log in. When registering you can choose for your details to be remembered on the site so you don"t need to log in on every visit. This will work when you are using the same computer, but you will be asked to log in again if you come to the site from another computer.

In order to arrange a viewing for a property you need to contact the agent who is advertising the property. To contact the agent use the "Contact Agent" button on the property details page or from a property listings page. You can also contact an agent with a general enquiry by going through the Estate or Lettings Agent tab and finding an agents details.

Go to the Estate/Letting Agent tab, and you can search by A-Z of all agents. If you have already selected an area through the Buy/Rent/New Homes/Overseas tabs then click on the Estate/Letting Agent tab then you will see all agents in that area. Once you have found an agent you are interested in then you can request a valuation for your property or send a general enquiry from their information pages.

Your feedback is always important to us so please email us at sitefeedback@findaproperty.com.

Unfortunately FindaProperty.com is set up as an online tool only. We have endeavored to make the site as easy to use as possible, but if you are having problems with the functionality we will do our best to help you. We are however not able to do the property searches for you or to recommend individual properties for you.

FindaProperty.com only accepts advertising from estate and lettings agents and property developers, and does not accept private advertising. To ensure your property features on the site make sure you instruct an agent who advertises with us.

C/tax

Council tax

F/M

Female/ Male

GCH

Gas central heating

GFCH

Gas fired central heating

Inc.

Inclusive

N/S

Non smoker

NEG

Negotiable

OCH

Oil central heating

OIEO

Offers in excess of

OIRO

Offers in the region of

PCM

Per calendar month

POA

Price on asking

Prof

Professional

PW

Per week

Sep

Separate

STC

Subject to contract

Stpp

Subject to planning permission

VGC

Very good condition

WC

Toilet

WTR

Water

Please refer to our contacts page